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Complaints/Returns/Replacement


The purchaser can return goods purchased in our service without expressing reasons within 14 weekdays since the date of delivery.


Complaints/Return/Replacement are executed only on sending the actual receipt/invoice


The returned item cannot be opened nor damaged


The cost of delivery cannot be returned


In case the purchased product is approved to be returned, the money will be sent back within 14 weekdays


To make a complaint/return/replacement fill in the form below


Should you have any questions, please contact: …………………………………………………… or phone nb + 31 618701606 / +48 500 170 813
Packages sent back to us have to be paid by the purchaser. Packages by collection are not accepted!

Link to the specimen form of complaint